In such a case, the solution is to clear the cache of the Microsoft Teams app manually.Ģ. This cache data can sometimes cause problems with the app, such as GIFs or images not working properly. If you have been using Microsoft Teams for a long time, there is a chance that the application has accumulated a lot of cache data. ( Right-click on Microsoft Teams > Run as administrator). * Note: Some users have also reported that when they open Microsoft Teams with administrator rights, the problem does not occur. Open Teams again and check if the problem has been fixed.* (This will quickly clear the cache as well)ģ. Right-click on Teams icon on the Taskbar and Quit MS Teams. Sometimes simply shutting down completely and restarting Microsoft Teams can fix the problem you are experiencing. Fix Teams GIFs/Images not working by restarting MS Teams. So if you try to send an image in a different format, it's possible that Microsoft Teams won't be able to process it. Microsoft Teams only supports a few specific file types, such as GIF, JPEG, PNG, and BMP. Check Image File Type: The next step is to check the file type of the image you are trying to send.You can quickly verify the status of the servers by visiting the Office 365 Service Status page. Verify if Teams’ servers are working good: Another possible reason for GIFs or images don't work in Teams is that Microsoft Teams’ servers might be down.You may also check whether other programs on your computer that require access to the net are functioning. The simplest technique to verify if your internet connection is working fine, is by loading various websites on your browser. Make sure that you have a good connection before proceeding. Check your Internet connection: One of the most common reasons for GIFs or images not working in Microsoft Teams is a poor internet connection.How to fix: Images or GIFs not working in Microsoft Teams.īefore you try any of the advanced methods below, it's always a good idea to run some basic troubleshooters first. However, some users have been reporting that they're unable to send GIFs or images through Microsoft Teams. Despite its inelegance, the product has been a success for businesses searching for a more professional app for collaboration, especially when most employees are working from home.Īpart from video calling and collaborating, Teams can also be used for transferring pictures, GIFs, audio, and videos. Microsoft Teams has been on the cutting edge of video conferencing and remote collaboration lately. In the screen grab below you can see the original animated GIF image on the left hand side while on the right, the same file has been inserted using the technique above and it now has video playback controls available.If you're having trouble and your GIFs or images not working in Microsoft Teams, don't worry – you're not alone! This is a common issue that many people experience and this tutorial, we will show you the best solutions to help you fix the problem. You now have access to the Video Tools / Playback tab and Animation tab.Select your animated GIF and click the Insert button.At the bottom of the file browser window that opens, change the file filter from Video Files to All Files.In the Media group, click the Video menu and select Video on My PC.In an accidental discovery, we found out that PowerPoint can insert animated GIF images as videos, which can then be controlled using the animation timeline. That means you might not even see your GIF animate if it hasn’t been designed to run continuously in a loop. Sometimes this isn’t an issue but if you have animated GIF images that have animation entrance effects in sequence, then PowerPoint will actually start playing them even before they are due to appear on your slide. If you’ve ever used animated GIF images in a presentation you might have noticed that it’s not possible to adjust when the GIF starts to play.
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